Flexible Display Options for Submission-Based Engagements

Engagements

What’s New?

Customers can now configure submission-based engagements to display chats or surveys either:

• On top of the published job associated with the candidate’s submission, or

• On top of a static webpage defined by the customer.

This setting is available in the Settings Drawer under the submission-based engagement configuration.

Why does it matter?

• Improved Applicant Experience: Allows candidates to engage with chats or surveys in the context of the specific job they applied to, improving relevance and clarity.

• Seamless Job Access: Candidates can easily access the job description, reducing confusion and friction.

• Customizable Engagement Path: Customers have the flexibility to choose a dynamic or static experience based on their preferred applicant journey.

This feature enhances the usability and personalization of submission-based engagements, aligning them more closely with candidate expectations and customer configurations.

How Is It Enabled?

This feature can be configured under the Settings Drawer for submission-based engagements:

• Automatically detect job URL:

  • Checked: The engagement will use the job URL tied to the candidate’s submission, based on your configured structure in Settings > Website Integration > Semantic Job Match – Job URL Structure.

  • Unchecked: You can enter a static URL that all candidates will be directed to during submission-based engagements.